• Topcroft’s Bus Stop Landscaping

    Topcroft’s Bus Stop Landscaping is now complete and easily accessible to all.
    Paid for by a Norfolk County Council Parish Partnership grant, County Councillor Margaret Stone’s Ward Grant,  District Councillor Michael Edney’s Ward Grant and Community Infrastructure Levy.
  • Winter Help for Residents

    Contact our Highways Team

    Norfolk County Council
    Tel: 0344 800 8020
    Email: [email protected]

    North area office
    (Covering Broadland, North Norfolk and Great Yarmouth district council areas)
    Burgh Road, Aylsham, Norwich, NR11 6AR
    Tel: 0344 800 8020

    South area office
    (Covering South Norfolk and Breckland district council areas)
    Station Lane, Hethersett, Norwich, NR9 3AZ
    Tel: 0344 800 8020

    West Area office
    (Covering King’s Lynn & West Norfolk Borough Council area)
    Poplar Avenue, Saddlebow, King’s Lynn, Norfolk, PE34 3AQ
    Tel: 0344 800 8020

    Norwich Area office
    Norfolk County Council
    County Hall
    Martineau Lane
    Norwich
    Norfolk NR1 2DH
    Tel: 0344 800 8020


    Winter Gritting – Gritting – Norfolk County Council
    Priorities for gritting roads have been established on the basis of the route hierarchy and level of use.  The main roads will be gritted before other routes.

    Our three hour gritting runs cover a total of approximately 2,200 miles (3,500 km) on A, B and some C class roads – commuter and major bus routes and as far as is possible one route into all villages.  Some footways in the pedestrian areas of central King’s Lynn, central Great Yarmouth and central Norwich are also treated as priority.

    View the map of priority gritting routes


    Report a problem – Report a problem – Norfolk County Council

    As the Highway Authority, Norfolk County Council maintains most of the 6,000 miles of roads in Norfolk, except:

    • Trunk roads (the A11 and A47) are managed by Highways England
    • Private roads are maintained by their owners

    Report a highways defect Report a public right of way or trails defect

    Tarmac
    If you need to contact Tarmac please see below for the relevant contact email/phone number. All mailboxes will be checked regularly by multiple members of staff at Tarmac.

    Public enquiries only:
    Email: [email protected]
    Phone: 0800 1 218 218

    Issues relating to TMA/Permits:
    Email: [email protected]
    Phone: 0800 1 218 218

    General business to business issues:
    Email: [email protected]
    Phone: 0800 1 218 218


    Contact our Adult Social Care Team

    Before you contact us

    You can search the Norfolk Community Directory to find local services to help you.

    If you have a general question, you might find the answer in our care, support and health pages.

    Other ways to contact us
    If you need help with your care or need to report an adult at risk of harm you can contact us by phone or text relay.

     Telephone: 0344 800 8020 – this number is open 24 hours a day

    Text relay: 18001 0344 800 8020 – for people with hearing or speech impairments

    In an emergency call 999.

     Support for looking after someone
    Our support for carers section has local services, advice, and support to help you as a carer. This includes the carer’s assessment and Carers Matter Norfolk.

    Contact our Children’s Services Team

    Keeping Children safe

    Keeping children safe – Norfolk County Council

    Report concerns
    If you are concerned about a child in Norfolk and want to speak to someone, contact us on 0344 800 8020. If you consider the incident to be an emergency, call 999.

    We can help keep children and young people safe throughout the coronavirus pandemic.

    It is more important than ever that extended family, friends, neighbours and communities speak up and say something if they have concerns. It is everyone’s responsibility to keep children safe and report concerns. We all need to play our part.

    Advice on how to keep in touch with children you know and how to spot signs of vulnerability.

    Where to go for help

    In an emergency, always call the police on 999.

    If you are worried about the safety or welfare of a child please call us on 0344 800 8020.

    If you see something, or hear something that doesn’t feel right – say something.

    Where to go for help if you’re a Child
    For children specifically there is a Children’s and young people Hub, which provides access advice and support if you’re a child or young person feeling scared or unsafe during the coronavirus pandemic.

    Children and young people’s hub – Norfolk County Council


    Flooding support

    Reporting a floodIn an emergency

    If people or property are in immediate danger from floodwater call 999 immediately.

    Non-emergency situations  

    Flooding Hotline call 0344 800 8013 to report flooding anywhere in Norfolk.

    You can also report issues online.

    Report drainage and flooding problems

    Report drainage and flooding problems with standing water, blocked road drains and ditches, flooding property or an impassable road.

    Report drainage or flooding problems

    Report a burst water main or sewer flooding

    Contact your service provider: Anglian Water Services or Suffolk and Essex Water.

    Report flooding to your property

    We will normally only progress a formal flood investigation where flooding falls into one of the following categories:

    • Internal flooding to properties
    • Flooding affecting critical infrastructure, for example, hospital or school
    • Flooding to priority roads, for example, gritting roads

    The resulting report identifies causes and recommends action to prevent or alleviate the situation from happening again. Individual property addresses are not published within the reports or shared with any commercial third parties.

    You can also report past flooding that has affected your property or community. This service is not for emergencies.

    Report flooding to your property

    If you have photos or videos of flooding, email these with a description and as much information as you can [email protected].

  • Sandbags South Norfolk

    South Norfolk Council logo blackThere is a supply of sandbags at the sandbag sites below.  However, these sandbags are for emergency situations only, i.e. if there is an immediate risk of flooding to your home/business, where there is a concern that water is very close and could come into the premises.

    Please note that the sandbags from the sandbag sites are not to be stockpiled for a just in case situation, as the Council has no out of hours arrangements to replenish the supply. If you can, during working hours, please obtain sandbags from your local building supplier.

    https://www.southnorfolkandbroadland.gov.uk/neighbourhood-issues/sandbags-south-norfolk

    Parish Location Address
    Barford Barford Village Hall Chapel Street
    Barford
    NR9 4AB
    Bramerton Waters Edge Public House Woods End
    Bramerton
    NR14 7ED
    Chedgrave Car park at White Horse Public House 5 Norwich Road
    Chedgrave
    NR16 6ND
    Costessey The Cemetary Longwater Lane
    Costessey
    NR8 5AH
    Diss At the side of Diss Leisure Centre Victoria Road
    Diss
    IP22 4JG
    Ditchingham Right side of Village Hall Loddon Road
    Ditchingham
    NR35 2RA
    Geldeston The Stone Pit (just beyond turning to Locks Inn, on left side) Station Road
    Geldeston
    NR34 0HS
    Harleston

    Maintenance Compound, Redenhall with Harleston Town Council

    This is a secure site, please call 07804 125304 for access

    Recreation Walk
    Harleston
    IP20 9BX
    Ketteringham

    South Norfolk Council Depot

    Please note, No Access to Office, Mon – Fri, 5am – 6pm

    Station Lane
    Ketteringham
    NR9 3AZ
    Loddon Loddon Garden and Seed Centre 25A Bridge Street
    Loddon
    NR14 6NA
    Long Stratton Village Hall Ipswich Road
    Long Stratton
    NR15 2TA
    Poringland The Royal Oak Public House 44 The Street
    Poringland
    NR14 7JT
    Shelfanger Junction of Wash Lane and Rectory Road Wash Lane/Rectory Road
    Shelfanger
    IP22 2DQ
    Shelfanger The Village Hall Common Road
    Shelfanger
    IP22 2DP
    Wacton Behind Village Hall Wacton Village Hall
    Hall Lane
    Wacton
    NR15 2UH
    Wymondham At the back of Wymondham Leisure Centre car park Wymondham Leisure Centre
    Norwich Road
    Wymondham
    NR18 0NT

Contact Us
Parish Clerk

Sally Chapman
Lodge Farm Bungalow
Rushall
Diss Norfolk
IP21 4RT

Tel: 07774 734411
office hours Monday, Tuesday and Wednesday.

Email: [email protected]

If I am unavailable, please leave a message clearly stating your name, telephone number and the purpose of your enquiry and I will return your call or please send me an email.

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