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Topcroft’s Bus Stop Landscaping
Topcroft’s Bus Stop Landscaping is now complete and easily accessible to all.Paid for by a Norfolk County Council Parish Partnership grant, County Councillor Margaret Stone’s Ward Grant, District Councillor Michael Edney’s Ward Grant and Community Infrastructure Levy. -
Winter Help for Residents
Contact our Highways Team
Norfolk County Council
Tel: 0344 800 8020
Email: [email protected]North area office
(Covering Broadland, North Norfolk and Great Yarmouth district council areas)
Burgh Road, Aylsham, Norwich, NR11 6AR
Tel: 0344 800 8020South area office
(Covering South Norfolk and Breckland district council areas)
Station Lane, Hethersett, Norwich, NR9 3AZ
Tel: 0344 800 8020West Area office
(Covering King’s Lynn & West Norfolk Borough Council area)
Poplar Avenue, Saddlebow, King’s Lynn, Norfolk, PE34 3AQ
Tel: 0344 800 8020Norwich Area office
Norfolk County Council
County Hall
Martineau Lane
Norwich
Norfolk NR1 2DH
Tel: 0344 800 8020
Winter Gritting – Gritting – Norfolk County Council
Priorities for gritting roads have been established on the basis of the route hierarchy and level of use. The main roads will be gritted before other routes.Our three hour gritting runs cover a total of approximately 2,200 miles (3,500 km) on A, B and some C class roads – commuter and major bus routes and as far as is possible one route into all villages. Some footways in the pedestrian areas of central King’s Lynn, central Great Yarmouth and central Norwich are also treated as priority.
View the map of priority gritting routes
Report a problem – Report a problem – Norfolk County Council
As the Highway Authority, Norfolk County Council maintains most of the 6,000 miles of roads in Norfolk, except:
- Trunk roads (the A11 and A47) are managed by Highways England
- Private roads are maintained by their owners
- Street lights –report a problem to our contractor, Amey
Report a highways defect Report a public right of way or trails defect
Tarmac
If you need to contact Tarmac please see below for the relevant contact email/phone number. All mailboxes will be checked regularly by multiple members of staff at Tarmac.Public enquiries only:
Email: [email protected]
Phone: 0800 1 218 218Issues relating to TMA/Permits:
Email: [email protected]
Phone: 0800 1 218 218General business to business issues:
Email: [email protected]
Phone: 0800 1 218 218
Contact our Adult Social Care Team
Before you contact us
You can search the Norfolk Community Directory to find local services to help you.
If you have a general question, you might find the answer in our care, support and health pages.
Other ways to contact us
If you need help with your care or need to report an adult at risk of harm you can contact us by phone or text relay.Telephone: 0344 800 8020 – this number is open 24 hours a day
Text relay: 18001 0344 800 8020 – for people with hearing or speech impairments
In an emergency call 999.
Support for looking after someone
Our support for carers section has local services, advice, and support to help you as a carer. This includes the carer’s assessment and Carers Matter Norfolk.Contact our Children’s Services Team
Keeping Children safe
Keeping children safe – Norfolk County Council
Report concerns
If you are concerned about a child in Norfolk and want to speak to someone, contact us on 0344 800 8020. If you consider the incident to be an emergency, call 999.We can help keep children and young people safe throughout the coronavirus pandemic.
It is more important than ever that extended family, friends, neighbours and communities speak up and say something if they have concerns. It is everyone’s responsibility to keep children safe and report concerns. We all need to play our part.
Advice on how to keep in touch with children you know and how to spot signs of vulnerability.
Where to go for help
In an emergency, always call the police on 999.
If you are worried about the safety or welfare of a child please call us on 0344 800 8020.
If you see something, or hear something that doesn’t feel right – say something.
Where to go for help if you’re a Child
For children specifically there is a Children’s and young people Hub, which provides access advice and support if you’re a child or young person feeling scared or unsafe during the coronavirus pandemic.Children and young people’s hub – Norfolk County Council
Flooding support
Reporting a flood – In an emergency
If people or property are in immediate danger from floodwater call 999 immediately.
Non-emergency situations
Flooding Hotline call 0344 800 8013 to report flooding anywhere in Norfolk.
You can also report issues online.
Report drainage and flooding problems
Report drainage and flooding problems with standing water, blocked road drains and ditches, flooding property or an impassable road.
Report drainage or flooding problems
Report a burst water main or sewer flooding
Contact your service provider: Anglian Water Services or Suffolk and Essex Water.
Report flooding to your property
We will normally only progress a formal flood investigation where flooding falls into one of the following categories:
- Internal flooding to properties
- Flooding affecting critical infrastructure, for example, hospital or school
- Flooding to priority roads, for example, gritting roads
The resulting report identifies causes and recommends action to prevent or alleviate the situation from happening again. Individual property addresses are not published within the reports or shared with any commercial third parties.
You can also report past flooding that has affected your property or community. This service is not for emergencies.
Report flooding to your property
If you have photos or videos of flooding, email these with a description and as much information as you can [email protected].
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Sandbags South Norfolk
There is a supply of sandbags at the sandbag sites below. However, these sandbags are for emergency situations only, i.e. if there is an immediate risk of flooding to your home/business, where there is a concern that water is very close and could come into the premises.
Please note that the sandbags from the sandbag sites are not to be stockpiled for a just in case situation, as the Council has no out of hours arrangements to replenish the supply. If you can, during working hours, please obtain sandbags from your local building supplier.
https://www.southnorfolkandbroadland.gov.uk/neighbourhood-issues/sandbags-south-norfolk
Parish Location Address Barford Barford Village Hall Chapel Street
Barford
NR9 4ABBramerton Waters Edge Public House Woods End
Bramerton
NR14 7EDChedgrave Car park at White Horse Public House 5 Norwich Road
Chedgrave
NR16 6NDCostessey The Cemetary Longwater Lane
Costessey
NR8 5AHDiss At the side of Diss Leisure Centre Victoria Road
Diss
IP22 4JGDitchingham Right side of Village Hall Loddon Road
Ditchingham
NR35 2RAGeldeston The Stone Pit (just beyond turning to Locks Inn, on left side) Station Road
Geldeston
NR34 0HSHarleston Maintenance Compound, Redenhall with Harleston Town Council
This is a secure site, please call 07804 125304 for access
Recreation Walk
Harleston
IP20 9BXKetteringham South Norfolk Council Depot
Please note, No Access to Office, Mon – Fri, 5am – 6pm
Station Lane
Ketteringham
NR9 3AZLoddon Loddon Garden and Seed Centre 25A Bridge Street
Loddon
NR14 6NALong Stratton Village Hall Ipswich Road
Long Stratton
NR15 2TAPoringland The Royal Oak Public House 44 The Street
Poringland
NR14 7JTShelfanger Junction of Wash Lane and Rectory Road Wash Lane/Rectory Road
Shelfanger
IP22 2DQShelfanger The Village Hall Common Road
Shelfanger
IP22 2DPWacton Behind Village Hall Wacton Village Hall
Hall Lane
Wacton
NR15 2UHWymondham At the back of Wymondham Leisure Centre car park Wymondham Leisure Centre
Norwich Road
Wymondham
NR18 0NT