Floodline

Telephone: 0345 988 1188

24-hour service

Find out about call charges

You can also report a flood or possible cause of flooding.

Get temporary accommodation

Contact your council for help getting temporary accommodation.

If you need to travel

Check flood warnings and road travel information.

Report an electrical, gas or sewage problem

To report:

• an electrical hazard or power cut, contact your local electricity company or call 105 (calls are free)
• a gas leak, contact National Grid
• an overflowing sewer, contact your water company

Pumping out water

You may need a permit to pump water out of a property. If you want to pump the water into:

• rivers, ditches or watercourses (for example a brook or mill stream), check with your local Environment Agency office
• public sewers, check with your water company
• street drains, highways of highway ditches, check with the local highways authority or Highways England

You can ask your local fire brigade for help pumping out water. They might charge a fee and can help you get a permit.

After a flood

Find out how to clean up after a flood.